A customer will receive a detailed invoice including shipping charges in response of an order.
We do not backorder any product for which we are out of stock at that moment.
We ship through USPS ground. We only charge acctual shipping on orders. Charges may vary on shipment weight. Orders are shipped out within 48 hours (unless holidays) after they are received (with complete info and receipt of payment) . If your order absolutely, positively needs to arrive on a certain day, please contact immediately after placing an online order. All deliveries must be made to a street address; no P.O. Boxes please.
Before returning an item, please email us the following...
1. Your Customer Number
2. Your Invoice Number
3. Name and Number of the Product being returned
4. Your Full Name and Contact Information
5. Reason for return
Please contact us before returning your merchandise.
